Returns & Warranty Policy

At Revibe South Africa, we stand by the quality of our refurbished electronics with a 12-month limited warranty and a hassle-free 7-day satisfaction guarantee. If your device isn't performing as expected, we are committed to making it right through a swift repair, replacement, or refund process.

Return Process

• 1.
  Initiate Your Request

  Log into your Revibe account or contact our support team via email with your order number and a brief description of the issue.

• 2.
  Packaging and Inspection

  Ensure the device is securely packaged in its original box with all included accessories and that all personal accounts and passcodes are removed.

• 3.
  Free Courier Collection

  We will arrange for our partner courier to collect the package from your doorstep at a time that suits you, free of charge within South Africa.

• 4.
  Technical Assessment

  Once received, our technicians will inspect the device and process your replacement or refund within 3 to 5 business days.