Frequently Asked Questions
Everything you need to know about shopping with Revibe South Africa.
What is the quality standard of Revibe products?
Every device at Revibe undergoes a rigorous 40-point diagnostic check to ensure 100% functionality. We categorize our electronics into 'Excellent', 'Very Good', and 'Good' conditions so you can choose the device that fits your budget and aesthetic preference.
Do my electronics come with a warranty?
Yes, all Revibe South Africa products come with a standard 12-month limited warranty that covers any technical defects or hardware malfunctions not caused by accidental damage or liquid exposure.
How long does shipping take within South Africa?
We offer nationwide shipping. Orders are typically processed within 24 hours. Delivery to major hubs like Johannesburg, Cape Town, and Durban takes 2-3 business days, while regional areas may take 4-5 business days.
What is your return policy?
We offer a 14-day 'No Questions Asked' return policy. If you are not completely satisfied with your purchase, you can return it for a full refund or exchange, provided the device is in its original condition.
Which payment methods do you accept?
We accept all major credit and debit cards, Instant EFT via PayFast, and flexible buy-now-pay-later options such as PayFlex and Mobicred to make your purchase more affordable.
Are the batteries in your refurbished phones replaced?
We guarantee that every smartphone battery has a minimum capacity of 80% or higher. If a battery does not meet our strict health standards during testing, it is replaced with a brand new one before the device is listed.